Return Policy
We want you to be completely satisfied with your purchase from Habibi Kart. If for any reason, you are not satisfied with your purchase, you may return it for a full refund within 7 days of the delivery date.
To initiate a return, please follow these steps:
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Contact our customer service team at support@dubuy24.com to obtain a Return Merchandise Authorization (RMA) number.
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Pack the items you wish to return securely in the original packaging, if possible.
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Attach the RMA number to the outside of the package.
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Ship the package to the address provided by our customer service team.
Once we receive the returned item(s), we will inspect them and process your refund within 5 working days. Please note that shipping charges are non-refundable, and you will be responsible for the cost of return shipping.
Please also note that the following items are not eligible for return or refund:
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Products that have been used, damaged, or altered in any way
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Clearance or final sale items
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Gift cards
If you receive a damaged or defective item, please contact us within 7 days of delivery to arrange for a replacement or refund.
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at support@dubuy24.com.